Employment law advice and support

Debbie Bollard is a qualified HR specialist and the owner of Hough and Bollard, a niche consultancy.  She has been providing employment law advice to clients across many business sectors in England and Wales, since qualifying as a solicitor over twelve years ago.  Debbie is an Associate member of the Chartered Institute of Personnel and Development with an Advanced Diploma in HR Management and now provides advice as an Employment Law Consultant.   Hough & Bollard provides expert advice and support to SMEs that value their people as an important asset and help clients make the most of their staff.

Employment Law Services

Employment documents – Hough & Bollard supplies bespoke employment documents tailored to your business needs, which are written in an easy to understand language:-

  • Contracts of employment, written clearly and fairly, they provide important protection for a business if things go wrong.
  • Policies written in simple terms so there are no misunderstandings about key issues; they demonstrate that your business takes the issues seriously.
  • Staff handbooks incorporating policies, business procedures and rules so that staff know exactly what is expected of them at all times.
  • Settlement agreements setting out terms on which an employee’s employment may terminate. The agreement protects a business from any potential claims arising from an employee’s employment or its termination.
  • Auditing and fine tuning existing documents to bring them up-to-date with existing legislation.

Appraisals and Performance management

Your staff need to know that their performance meets the business’ expectations.  This should be done through constant feedback as well as routine appraisals which Hough & Bollard can design for your business needs.  And when an employee is not performing as expected, Hough & Bollard can help you put in place support and training so they can improve.

Grievances – if an employee makes a complaint about their employment, Hough & Bollard provide advice and guidance.  Hough & Bollard can help with investigations and hearings to restore harmony to the workplace.

Conduct problems – it can be frustrating when an employee's behaviour upsets the business and other employees.  Hough & Bollard help businesses to manage employees who are under-performing or adversely affecting the workplace environment.

Disciplinary procedures – Hough & Bollard offers support through investigations and meetings to make sure that everyone is treated fairly and consistently.  They offer guidance on appropriate disciplinary action and reduce the risk of an expensive employment tribunal claim.

Absence management

Employees who repeatedly fail to attend work affect a business’ profits and adversely affect the morale of other employees who have to pick up the slack.  Hough & Bollard provide business owners with support for short or long term absences and help identify any associated workplace issues.  A return to work meeting is an effective way to understand repeated absences and need to be handled properly to be productive.  Hough & Bollard offers employment law advice and guidance about designing a bespoke return to work scheme for staff returning from a long-term absence.  They will help you to make sure that any decisions taken comply with the Equality Act 2010 and reduce the risk of an expensive employment tribunal claim.

Capability management

Hough & Bollard help businesses to improve poor employee performance that can affect profits.  There may be times when an employee is not giving 100% and Hough & Bollard will help you to understand why and how to put things right.  They understand that procedures must be consistent and fair and can advise on how to conduct meetings to discuss issues; offer advice and support on any additional training needed and make sure that any decisions taken comply with the Equality Act 2010.


All businesses go through change and in the event that staff have to be made redundant the process needs to be handled carefully.  A process that is unfair and inconsistent may result in poor staff morale for those remaining and worse still it could result in an employment tribunal claim.  Hough & Bollard offers employment law advice and guidance through every step of the consultation process.  They help businesses identify those employees that are at risk, provide letters and scripts for announcements and prepare new job descriptions and selection criteria.

Transfers of ownership

If ownership of the business changes and TUPE regulations may apply Hough & Bollard can offer expert advice on the consultation process too.

Cost-effective, high-quality Employment law advice for SMEs

Hough & Bollard provide HR advice and support without locking businesses into costly long-term service plans which eat into hard-earned profits. Taking early advice can reduce the risk of you and your employees falling out; and if that's not possible Hough & Bollard will help and guide you through the process step by step so that you don't feel overwhelmed. With years of negotiating experience, Hough & Bollard will ensure that whenever possible an employee issue is settled before costs spiral out of control.

For a free HR health check

Call 07854149504 today or contact us below

Darren Wyld & Sean Tee

“We have used Debbie Hough Bollard on numerous occasions as she is very knowledgeable of the gaming industry. We have also recommended her services as a consultant to other operators as we are very confident of her professionalism and communications and know from experience that she will put 100% into every job.”

Premier Gaming Limited

Jonathon Crystal

"Obtaining my operator's licence was made so much easier with Debbie's expertise and guidance. I found I received a very swift, professional and friendly service for a very fair and realistic fee. I would highly recommend Debbie"

BMJ Supplies LTD

Sofia Baguely

"Debbie gave me advice on alcohol licensing, and she was very prompt with her reply and very professional and helpful. I would highly recommend Debbie, and she left an excellent impression on me with her approachable yet very professional attitude. Thanks again, Debbie!!"

Sofia's Columbian Kitchen

Steve Ledger

"I would not hesitate to use your services again in the future and would, and I will highly recommend your services to my business colleagues."

Finance Director Retail Associates Limited

Richard Monk

"One of the only specialists in this complex field giving advice you can depend on"

Aztec Coin Equipment Ltd

Viren Nathwani

Debbie has assisted us over the last year in varied employment-related issues. She has a great knowledge of employment law which has enabled us to take the necessary actions as and when they fell due. She responds quickly to any queries as sometimes, time has been important in making the right decisions.

BPC Electronics Ltd

Aman Goraya

What you get with Debbie is a Licensing Consultant who has your back, she will fight tooth and nail for what she believes is right and is as excited as you are when you reach the goal you both set out to do. Debbie takes every case personally and cares about her clients, I cannot recommend Debbie highly enough as an expert in Gambling/Gaming Legislation

Director Pure Gaming Limited

Christina Casey

 “We instructed Debbie Hough Bollard to liaise with our two Licencing authorities and the Gambling Commission when we restructured our company. Debbie dealt with all the paperwork and issues that came about quickly and efficiently and she made the whole process very easy for me. I would highly recommend her for any HR and licencing issues that you may have”.

Lordsdale Group

Joseph Lyons Mound

“Lyons Holiday Parks has grown substantially over the last ten years to become one of the largest family-owned caravan park operators in North Wales.  Throughout this period Debbie, with her expertise and utmost professionalism has supported the company in handling all dealings with the Gambling Commission”. 

Director Lyons Holiday Parks

Viren Nathwani

"Debbie has assisted us over the last few years in ensuring we comply with all the gambling licensing requirements as and when they have arisen. She is very approachable and her knowledge and understanding of the requirements are excellent."

Mediatheme Ltd


  • Gambling Licensing

  • Gambling Compliance Training

  • Gaming Machines

  • Employment Law Services

  • Alcohol Licensing

Useful Links

  • Home

  • About

  • Clients

  • Industry Insights

  • Contact


  • Terms & Conditions

  • Privacy Policy

Follow Us


5 Tarleton Avenue, Woodhall Spa,
Lincolnshire, United Kingdom,
LN10 6SE

The 3 Crucial Things You Need To Know To Ensure Your Operating License




Enjoy luxury, exclusivity and discretion


Get 25% Off & Free Shipping On Your First Order. Enter Code WELL25SPE

Scroll to Top